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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'LEKTROKOMPLEKS products

The group "New Technologies" offers for review the products of the plant E'LEKTROKOMPLEKS: vacuum circuit breakers and contactors, cassettes with vacuum circuit breakers, prefabricated and arc-extinguishing chambers, complete switchgears, unified quarry cells, mobile complete transformer substations
  • Vacuum circuit breakers E'LEKTROKOMPLEKS
    Vacuum circuit breakers
    VBMU, VBP, VVE, VVE, etc.
  • Vacuum contactors E'LEKTROKOMPLEKS
    Vacuum contactors
    KBSK-10 4, 12.5, etc.
  • Cassettes with switches E'LEKTROKOMPLEKS
    Cassettes with switches
    VBSK-1, 2, 10, etc.
  • Prefabricated cameras E'LEKTROKOMPLEKS
    Prefabricated cameras
    CSR 2-10, 3-10, etc.
  • Arc extinguishing chambers E'LEKTROKOMPLEKS
    Arc extinguishing chambers
    KDV 2, 5, 35, KDVX 3, 4, etc.
  • Distribution devices E'LEKTROKOMPLEKS
    Distribution devices
    KM 1MP, K10-06M, etc.
  • Unified cells E'LEKTROKOMPLEKS
    Unified cells
    YAKU 1 et al.
  • Transformer substations E'LEKTROKOMPLEKS
    Transformer substations
    PCTP 6/04, 10/04, etc.

NEW TECHNOLOGIES GROUP

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